Improve the
quality of your organization by gaining insight into the satisfaction of
your customers. The web module Evaluations makes this very simple.
Automated
process
The evaluation process with this module is completely
automatical! The evaluation
process is as follows:
- After an event your customer receives
an e-mail with the
request to fill in an online evaluation form.
- Your customer can complete the
form him- or
herself online
- With one click of the
mouse, you will get insight
into the effect of all the completed forms.
Management information
The 'Management' module
allows you to analyzing evaluations. For
example, you see:
- How much overall customer
satisfaction has increased in recent times.
- How high your
customers rate the catering on an
average per
month.
- What percentage of your customers is satisfied
with the
service.
- Et cetera.
The evaluation
process is completely automatic!
